Treasurer's Department
Employee Medical Insurance Information
Individual Insurance Changes
All insurance changes must be made within 30 days of any life-changing event, such as a birth, death, marriage, or divorce. For example, employees who have a child must add the new child to insurance within 30 days of the birth. Employees who wish to include a spouse in their insurance coverage are required to complete the Spousal Coordination of Benefits form. Employees needing to make a change should contact Renee Jones, Accounting Support Specialist, at (330-505-2800 ext. 106) or email ([email protected]).
Insurance Open Enrollment
Open enrollment for insurance will be held during the month of November. Employees wishing to make changes in insurance should contact Renee Jones, Accounting Support Specialist, at (330-505-2800 ext. 106) or email ([email protected]). Insurance coverage for individuals who are newly enrolled will begin on January 1.
Lantern (Surgery Care)
Where To Go For Surgical Care
Lantern FAQ Surgery Questions
Insurance Customer Service Numbers
The Anthem BlueCross BlueShield customer service number is (1-833-331-1067). The Delta Dental customer service number is (1-800-524-0149). The MMOH Vision customer service number is (1-800-382-5729).
Caremark for Prescription Insurance at 1-888-202-1654
Anthem’s Mobile App - Sydney
Anthem’s Mobile App - Sydney, the mobile health app that links you with your plan and your health care needs.
- Health Plan Registration Information
- Find care and check costs
- View claims
- Urgent Care Facilities
- Telemedicine
To download and learn more about the app, please click here.